Job ID: JOB_ID_2974
Job Description: Technical Writer
We are seeking a skilled Technical Writer to create and maintain comprehensive technical documentation for our web-based, customer-facing help systems. This role is crucial in enabling customers to effectively use our portfolio of laboratory instrument systems. You will apply strong UI/UX design principles to ensure content is intuitive, accessible, and highly effective.
Key Responsibilities:
- Design and develop intuitive technical content for web-based, customer-facing help, applying strong UI/UX design principles.
- Apply processes for modular, single-sourced content creation, leveraging Madcap Flare authoring environment.
- Design content based on user learning principles, ensuring information is easily accessible, intuitive, and highly effective for the target audience.
- Create new, high-quality technical content targeting multiple user personas, ensuring clarity, accuracy, and completeness.
- Ensure the help product adheres to established brand guidelines, style guides, and internal standards.
- Leverage user feedback for continuous improvement, leading analytical and iterative content development cycles.
- Collaborate with global cross-functional teams, ensuring effective communication and coordination directly in step with the product development lifecycle.
Qualifications:
- Bachelors degree required in Technical Communication or a science/engineering related discipline.
- Demonstrated proficiency in HTML and XML authoring, with a strong understanding of modular content and single-sourcing methodologies.
- Mid to expert level experience using Madcap Flare and the associated suite of products.
- Ability to integrate and optimize the use of AI within technical communication workflows.
- Strong UI/UX design principles with an emphasis on creating intuitive, engaging, and accessible user experiences.
- Familiarity with embedding multimedia into web-based help content.
- Experience implementing meta tags and structured content focused on providing key information to an AI chatbot.
- Demonstrated ability to work cross-functionally and collaboratively in a global, fast-paced environment.
- Exceptional time management and organization skills with proficiency managing and tracking projects using Jira.
- Highly detail-oriented with excellent problem-solving and communication skills.
- Native level fluency in written and spoken English.
Must-Haves:
- 7-10 years of experience in a relevant area.
- Flexible on HTML, open to someone with modern tech writing tools.
- Strong proficiency in Madcap Flare.
- Intermediate Jira skills (used daily to access assignments).
- Strong communication skills (oral, verbal, and written – ENGLISH).
Special Requirements
Interview mode- Skype. Work model: Hybrid, 3 days on site-Shelton, 06484. Must have LinkedIn. Keywords: artificial intelligence user interface user experience Connecticut.
Compensation & Location
Salary: $50 – $70 per year (Estimated)
Location: Shelton, CT
Recruiter / Company – Contact Information
Email: shrasti@vyzeinc.com
Recruiter Notice:
To remove this job posting, please send an email from
shrasti@vyzeinc.com with the subject:
DELETE_JOB_ID_2974