Job ID: JOB_ID_7503
Job Overview:
This position is with the Edge Networking team within the Bureau of Infrastructure under the Pennsylvania Office of Administration (OA). The purpose of this position is to provide network support to edge networks for assigned agencies within the Commonwealth of Pennsylvania. The selected candidate will be responsible for providing technical support for planning, maintaining, and integrating local and wide area network infrastructure and will have input into the edge networking technologies deployed throughout the Enterprise. The selected candidate must be able to communicate well and needs to be an eager individual with direct hands-on experience in networking.
Key Responsibilities:
- Installs, configures, and maintains network infrastructure consisting primarily of switches, routers, SD-WAN edge appliances, wireless infrastructure, cellular-based appliances, and all associated hardware and software.
- Performs network management functions utilizing various industry tools to monitor, test, verify, troubleshoot, and resolve network problems by working with users, service providers, business partners, and others to resolve problems.
- Understands and can adeptly use Cisco CLI.
- Assists in the execution of planned deployments and upgrades and supports change management efforts within the edge networking group.
- Participates in Service Now trouble ticket resolution and reporting.
- Assists in the rollout of pilot/ new network technology applications to meet operational needs.
- Ensures that assigned edge networking trouble tickets or incidents follow established processes and are fully documented within Service Now.
- Proactively identifies and troubleshoots issues related to complex network problems and works them to resolution, including communication to other networking teams.
- Participates with the edge networking team in the evaluation of, and makes recommendations on, new and emerging technologies as part of the ongoing hardware refresh cycles.
- Evaluates current and future network needs and prepares technical solutions and recommendations.
- Reviews the development of configuration standards.
- Participates in the design of highly complex networks as well as makes recommendations to optimize the edge network for maximum efficiency.
- Ensures that all existing and new networks meet or exceed the security requirements set forth by OA.
- Assists in the creation and maintenance of Visio diagrams of the edge network to document new and existing network elements, especially those deemed specialty/ field networks.
- Maintains documentation for the configuration of network components including setup, installation, and overall deployment of network hardware.
- Supports remote IT staff with network-related issues and deployments.
- Supports agency operations staff and business partners with network-related issues as needed.
- Communicates effectively both verbally and in writing with other employees, vendors, and business partners.
- Maintains a working knowledge of network monitoring tools and automation.
- Performs other duties as required.
Required Skills and Experience:
- Network Routing: 3-4 years (Required)
- Network Switching: 3-4 years (Required)
- CCNA: 1-2 years (Desired)
- SD-WAN: 2 years (Beneficial)
Job Location Details:
Part-time telework is an option for this position, as is working from a structured office setting in an approved Commonwealth-owned facility. Candidates must reside within the Greater Harrisburg/ Mechanicsburg/ Central PA Area to be considered for this position.
Special Requirements
Visa constraints: None specified. Screening steps: Initial Teams interview, potentially followed by an in-person interview. Domain restrictions: None specified. CJIS clearances required. Candidates must reside within the Greater Harrisburg/ Mechanicsburg/ Central PA Area. Government equipment cannot be taken or used outside of the United States.
Compensation & Location
Salary: $45 – $65 per year (Estimated)
Location: Harrisburg, PA
Recruiter / Company – Contact Information
Email: eer@globalitfamily.com
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