NEWPosted 6 hours ago

Job ID: JOB_ID_4695

Job Summary:

We are seeking a technical expert for the role of Sr. ServiceNow GRC Admin. This position requires excellent communication skills and technical expertise. A technical video screening call will be conducted by the hiring manager. We are looking for the best profiles and do not accept proxy candidates. Please submit only your best profile.

Key Responsibilities:

  • Coordinate and administer the ServiceNow Policy and Compliance modules, ensuring accurate configuration, maintenance, and effective day-to-day operation.
  • Manage and monitor ServiceNow ITSM oversight ticket queues, ensuring timely intake, triage, tracking, and resolution of catalog, policy, and compliance related requests.
  • Collaborate with Information Security, Risk, Compliance, Legal, Audit, IT, and business stakeholders to support enterprise policy and compliance initiatives.
  • Operationalize and automate policy and compliance lifecycle activities, including policy management, reviews, attestations, continuous monitoring, and control testing.
  • Reduce manual effort through automation, standardization, and improved workflows for evidence collection and control validation.
  • Support a test-once, satisfy-many methodology to streamline compliance efforts across multiple regulatory, audit, and assurance requirements.
  • Implement and maintain continuous monitoring activities to identify policy or control violations and support timely response and remediation.
  • Develop, maintain, and communicate policy and compliance metrics through dashboards and reports for leadership and key stakeholders.
  • Coordinate information and evidence across the organization to support audits, assessments, regulatory inquiries, and internal reviews.
  • Manage competing priorities, short turnaround requests, and tight deadlines while maintaining high quality, accuracy, and attention to detail.
  • Create and maintain standard operating procedures, job aids, and other required documentation.
  • Identify opportunities for process improvement and efficiency and support the implementation of enhancements.
  • Work independently while collaborating closely with team members, application owners, contractors, and business partners.
  • Operate effectively in a distributed, virtual team environment.
  • Maintain a working knowledge of information security policies, standards, and regulatory requirements.
  • Demonstrates the ability to independently execute assigned responsibilities with minimal supervision, managing day-to-day operational tasks, exercising sound judgment, and escalating issues as appropriate. Accountable for end-to-end execution within a defined scope.
  • This is a hands-on, execution-focused role with direct responsibility for operational delivery.

Required Skills:

  • ServiceNow (ITSM, GRC, Policy and Compliance)
  • Governance Risk and Compliance (GRC)
  • Front-end admin experience (not back-end developing)
  • Excellent communication skills
  • Technical expertise

Qualifications:

  • Bachelors degree in Information Technology, Computer Science, or a related field preferred (In lieu of a degree, demonstrated IT or cybersecurity experience will be considered).
  • At least 3 years of experience with ServiceNow GRC/IRM and ideally ServiceNow ITSM modules.
  • Practical experience applying governance, risk, and compliance (GRC) principles.
  • Familiarity with governance tools such as the Unified Control Framework (UCF) and SIG.
  • Strong collaboration, interpersonal, and communication skills, with the ability to work effectively across technical and non-technical stakeholders.
  • Understanding of project management principles and the Software Development Lifecycle (SDLC).
  • Strong written and verbal communication skills with a focus on clarity, quality, and professionalism.
  • Demonstrated commitment to continuous improvement and process optimization.
  • Relevant cybersecurity or IT certifications (e.g., Security+, CISA, NIST CSF, PMP, CGRC, CISSP or CISM) are a plus.
  • Experience partnering with Risk, Compliance, Legal, and Internal Audit teams.
  • Familiarity with regulatory and assurance frameworks such as HIPAA, Sarbanes-Oxley (SOX), NY DFS, SOC 1, and SOC 2.

Special Requirements

Visa constraints: NO PROXY CANDIDATES; Screening steps: Technical video screening call (PV); Interview modes: Skype; Domain restrictions: Financial Insurance Domain

Compensation & Location

Salary: $90,000 – $130,000 per year (Estimated)

Location: Lynchburg, VA

Recruiter / Company – Contact Information

Email: singh@tekinspirations.com

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