Job ID: JOB_ID_4484
Job Summary:
We are looking for an experienced Operational Change Management (OCM) Specialist to support transformation initiatives within our global real estate, workplace, and sustainability programs. This role is crucial for ensuring the successful adoption and sustainability of new systems, processes, and organizational changes across diverse business units. The OCM Specialist will collaborate closely with program leads, project managers, and business stakeholders to align people, process, and technology for measurable outcomes.
Key Responsibilities:
- Develop and execute change management strategies and communication plans to support the adoption of new tools, processes, and operating models.
- Partner with project teams to identify change impacts and develop targeted interventions, including training, stakeholder engagement, and readiness assessments.
- Lead stakeholder and impact analysis for initiatives involving technology deployments (e.g., Costar, Cority, ServiceNow) and operational transformations.
- Create and deliver training materials, user guides, and communications tailored for global audiences.
- Facilitate workshops, briefings, and town halls to foster understanding and buy-in for upcoming changes.
- Track and report on change adoption metrics, feedback, and overall organizational readiness.
- Act as a liaison between GWS leadership, IT, HR, and Communications teams to ensure consistent messaging and execution of change initiatives.
- Support a culture of continuous improvement and operational excellence by embedding change management principles into ongoing processes.
Required Qualifications:
- 5+ years of experience in organizational or operational change management, preferably within a large, global enterprise.
- Proven ability to lead change enablement activities for technology implementations and process transformations.
- Strong communication and stakeholder engagement skills, with the ability to influence across organizational levels.
- Experience creating clear, visually engaging communication and training materials.
- Familiarity with Prosci ADKAR or similar change management frameworks.
- Exceptional organizational and project coordination skills; ability to manage multiple initiatives concurrently.
- Proficiency with collaboration tools such as Microsoft 365, SharePoint, PowerPoint, and Teams.
Preferred Qualifications:
- Background in Global Workplace Services, Facilities, or Corporate Real Estate environments.
- Experience supporting enterprise systems (e.g., Costar, Cority, ServiceNow, or other workplace platforms).
- Change Management certification (e.g., Prosci, ACMP).
Special Requirements
Onsite, 6+ months contract, Video interview
Compensation & Location
Salary: $80,000 – $120,000 per year (Estimated)
Location: Dallas, TX
Recruiter / Company – Contact Information
Email: .sikarwar@stellentit.com
Recruiter Notice:
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