Job ID: JOB_ID_9183
Job Description
The NYC Office of Technology and Innovation is seeking a Specialist 3, Public Safety Monitoring and Automation Engineer to support and coordinate patching for thousands of endpoints via TrueSight Server Automation and coordinate patching of critical call taker positions with BMC Client Management.
Work Schedule: Normal business hours, Monday-Friday, 35 hours/week (excluding mandatory unpaid meal break after 6 hours of work). On-site work is required Monday-Friday, 9 AM – 5 PM at 11 Metrotech Center Brooklyn, N.Y. 11217. Overtime must be requested and approved by the project manager.
Scope of Service
- Oversee the administration, maintenance, and upkeep of the TrueSight and discovery environment.
- Handle the deployment and configuration of the TrueSight suite of products and BMC discovery for the entire PSAC infrastructure.
- Support and coordinate Public Safety Critical Server Patching for MGMT Servers, Vesta and NICE using BladeLogic Server Automation.
- Coordinate and patch critical call taker positions with BCM (Blade Logic Desktop Patching) without impacting call takers.
- Support the Public Safety 911 enterprise monitoring environment, including tools like BladeLogic Server Automation (BSA), ADDM, and ADDM.
- Diagnose and resolve incidents, implement corrective actions for known errors.
- Administration, maintenance, and upkeep of the BMC BladeLogic and BMC ADDM environment.
- Assist in configuration baselining, governance, and compliance across the board.
- Work with security teams to address system vulnerabilities and concerns, and respond to zero-day vulnerabilities.
- Standardize workstations and provide OS Deployment / Barebone provisioning for new builds.
- Standardize and automate the Discovery/configuration of over 2000 nodes.
- Assist NYPD, FDNY, and NICE in locating their assets and eliminating manual spreadsheets for asset tracking.
Mandatory Skills
- At least 12 years of experience in the engineering field.
- Server Patching and Lifecycle Management: Manage enterprise server patching and remediation using BMC TrueSight Server Automation (TSSA / BladeLogic). Plan, schedule, deploy, and report on patching activities across Windows and Linux environments.
- TrueSight Server Automation Administration: Act as System Administrator and SME for BMC TrueSight Server Automation (BladeLogic). Maintain TSSA infrastructure, job configuration, compliance content, and operational workflows. Perform upgrades, troubleshooting, and platform maintenance.
- Scripting and Automation Expertise: Subject Matter Expertise required in Bash / Shell scripting, PowerShell, Python, and the ability to develop automation scripts, integrations, and operational tooling to support TrueSight platforms.
- BMC Client Management (BCM) Administration: Administrative-level knowledge and operational support of BMC Client Management Software deployment, inventory management, remote control, and endpoint configuration.
- BMC Discovery Operations: Operational skill set in BMC Discovery (ADDM). Discovery configuration, scanning, troubleshooting, and data quality management. Integration of discovered assets with CMDB.
- CMDB and Asset Management: Strong understanding and hands-on experience with BMC Remedy CMDB, Asset Management processes, and CI data management, reconciliation, normalization, and relationship mapping.
- Candidates are required to have at least 10 years of experience in the above-listed items and with BMC automation toolset.
Desirable Skills/Experience
- PXE / OSD
- TPL scripting
- BMC Client Management (FootPrints)
- Windows Patch Management
- Windows/UNIX Software Distribution and automation
- Windows/UNIX Configuration Management / Compliancy
- Windows 10/11 Proficiency
- Windows 2016, 2019, 2022
References
Identify three reference contacts for projects of similar scope, including the approach used and results of your company’s consultation work. These reference contacts should be qualified to comment on your company’s performance and whether the project goals and objectives were achieved. Please include the following for each point of contact: Name, Company, Telephone Number, Email.
Special Requirements
Need best local candidate with DL, VISA AND LINKEDIN. Need three reference contacts. Need senior candidates. Onsite work required.
Compensation & Location
Salary: $70 – $90 per year (Estimated)
Location: Brooklyn, NY
Recruiter / Company – Contact Information
Recruiter / Employer: NYC Office of Technology and Innovation
Email: anchal.kumari@tekinspirations.com
Recruiter Notice:
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