Job ID: JOB_ID_1678
Role Overview
We are seeking a highly experienced and detail-oriented Business Analyst / Product Owner to join our Legal Operations team in Sunnyvale, CA. This is a long-term contract position designed for a professional with a deep understanding of the legal technology landscape, specifically focusing on e-Billing and Matter Management systems. The successful candidate will act as a bridge between legal stakeholders and engineering teams, ensuring that technical solutions align perfectly with business requirements and operational goals. This role requires a hybrid work arrangement, with three days per week spent onsite at our Sunnyvale office.
Key Responsibilities
- Serve as the primary Product Owner for legal technology platforms, managing the product lifecycle from conception through deployment and maintenance.
- Collaborate with legal department stakeholders to identify, document, and prioritize business requirements for e-Billing and Matter Management workflows.
- Work closely with engineering and UI/UX design teams to enhance user experience, refine content, and create intuitive interfaces for legal professionals.
- Develop comprehensive technical documentation, procedural materials, and user guides tailored for various audiences, including legal counsel and administrative staff.
- Create detailed visuals, diagrams, and process flowcharts to support technical material and facilitate understanding of complex system architectures.
- Manage the product backlog in an Agile environment, ensuring that user stories are well-defined and acceptance criteria are clear.
- Oversee User Acceptance Testing (UAT) phases, coordinating with end-users to validate that system enhancements meet business needs.
- Analyze legal spend data and matter management metrics to provide actionable insights for legal leadership.
- Stay abreast of industry trends in Legal Tech to recommend innovative solutions and process improvements.
Required Qualifications and Skills
- 8-10 years of professional experience in business analysis or product management, with a significant focus on the legal domain.
- 4-5 years of hands-on experience with e-Billing and Matter Management platforms (such as TeamConnect, Onit, or SimpleLegal).
- Demonstrated ability to quickly master complex technical topics and translate them into simple, actionable documentation.
- Exceptional written and verbal communication skills, with a proven track record of producing high-quality technical support materials.
- Strong analytical skills and an acute attention to detail, particularly regarding financial data and legal compliance.
- Experience collaborating directly with engineering teams to improve software design and functionality.
- Ability to thrive in a fast-paced, direct-client environment without mid-layer interference.
Professional Impact
In this role, you will have a direct impact on the efficiency and transparency of our legal operations. By optimizing our e-billing processes, you will help ensure accurate financial tracking and vendor management. Your work on matter management systems will streamline how legal cases are handled, providing our legal team with the tools they need to succeed. This position offers the opportunity to work on high-visibility projects within a major technology firm, contributing to the evolution of our legal tech stack. We are looking for a proactive individual who is passionate about leveraging technology to solve complex business challenges in the legal sector.
Special Requirements
Client prefers local candidates; Hybrid 3 days onsite and 2 days remote; Domain restriction: Legal Tech/e-Billing; No mid-layer or implementation partners involved.
Compensation & Location
Salary: $185,000 – $245,000 per year
Location: Sunnyvale, CA
Recruiter / Company – Contact Information
Recruiter / Employer: Technocrat Solutions
Email: Rahul.Sharma@technocraftsol.com
Recruiter Notice:
To remove this job posting, please send an email from
Rahul.Sharma@technocraftsol.com with the subject:
DELETE_JOB_ID_1678