NEWPosted 1 hour ago

Job ID: JOB_ID_7782

Job Description:

The IT Consultant will serve as the primary Ohio Administrative Knowledge System (OAKS) interface between business owners, stakeholders, and Managed Services Vendors (MSV). The goal is to ensure OAKS HR/Payroll systems optimally support HR/Payroll operations. In this capacity, the HR/Payroll Systems Services Leader is accountable for MSV execution, service delivery, and overall performance across the project portfolio and daily operations.

  • Proactively manages the business/customer relationship.
  • Understands business priorities and the portfolio of business initiatives to effectively manage customer expectations and set OAKS priorities.
  • Works with business stakeholders and MSV personnel to translate business requirements into system solutions, potentially leading to technical designs for enhancements, statements of work, and/or change order requests.
  • Oversees requirements analysis and documentation.
  • Coordinates the use of MSV discretionary hours for enhancements.
  • Develops Requests for Proposals, Statements of Work, and Change Requests for procured project services.
  • Provides relevant OAKS HR/Payroll systems support status reports.
  • Communicates OAKS operational events, priorities, deadlines, and outages.
  • Approves requests for enhancements to OAKS HR/Payroll system modules.
  • Leads capacity planning and pipeline management.
  • Reviews and approves production migrations.
  • Acts as an escalation point to resolve serious HR/Payroll system issues.
  • Leads, directs, and supervises the activities of a small team of information technology (IT) systems operations professionals who help maintain the suite of OAKS HR/Payroll systems (primarily composed of Oracle/PeopleSoft systems) supporting the HR/Payroll business needs of its state-wide customers.
  • Gives direction to lower-level State and 1099 Contractor IT personnel working in coordination with the MSV to support OAKS systems and operations.
  • Works with business stakeholders and MSV to help guide overall day-to-day HR/Payroll operations and schedules.
  • Drives collaboration with key business, MSV, Security, and other critical technical stakeholder organizations in support of business/technology operations and issue resolution.
  • Helps resolve system issues and ensures that service level agreements are met.
  • Proactively identifies and implements service improvements in operational delivery processes.
  • Acts as Project Manager for projects related to OAKS HR/Payroll system modules (e.g., payroll, benefits, human resources, performance management, time and attendance – UKG Kronos, Learning Management – Cornerstone, and Recruit – Cornerstone).

Requirements:

  • 3 years of ERP project management, required.
  • 3 years of PeopleSoft Human Capital Management 9.2 product experience (Human Resources, Benefits and Administration, ePerformance, Performance Management, Enrollment, Payroll/Compensation, Time Management, Job Data, Position Management, Queries/Reporting, Employee Data, Employee Notifications, Self-service), required.
  • Application management/outsourcing experience (preferably onshore) in a leadership role, required.
  • Excellent verbal and written communication skills in a large/complex organization experience, required.
  • Experience with timekeeping systems such as Kronos, highly desired.
  • Experience with document management systems such as OnBase, highly desired.
  • Experience with hiring and learning management systems (Taleo experience is a plus), highly desired.
  • Public sector experience, highly desired.
  • Experience working with, or as part of, a Tier-One System Integrator firm providing PeopleSoft/Oracle professional services, highly desired.
  • Ability to interface and resolve issues across all levels of an organization, highly desired.
  • Upgrade and/or application patch, bundle, or image experience, highly desired.
  • 4-year college degree, highly desired.
  • Project Management Professional (PMP) certification, highly desired.
  • PeopleSoft certification(s), highly desired.
  • ITIL certification, highly desired.

Special Requirements

Local candidate only. Interview: On-site. Linkedin Must.


Compensation & Location

Salary: $70,000 – $120,000 per year (Estimated)

Location: Columbus, OH


Recruiter / Company – Contact Information

Recruiter / Employer: Ohio Department of Administrative Services

Email: tushar.kaushik@tekinspirations.com


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