Job ID: JOB_ID_9314
Job Summary:
Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users’ needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.
Responsibilities:
- Provides system and user support for 3rd party enterprise systems.
- Troubleshoots end-user problems and analyzes software modifications.
- Develops and conducts training programs for software/hardware users.
- Owns assigned tasks and may serve as a lead or train staff.
- Provides both front and back end technical support for 3rd party application products, including deployment/implementation, application modification, and application error debugging.
- Provides support for Agile Assets/Trimble Asset Management system.
- Diagnoses and resolves application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
Required Skills:
- Minimum 5 years of experience providing both front and back end technical support for 3rd party application products.
- Experience with deployment/implementation, application modification, and application error debugging.
- Experience working with Java based 3rd party web applications is a plus.
- Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
- Demonstrable skill and hands-on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
- Advanced technical skills and knowledge in the following areas:
- Java or Other programming language
- JavaScript
- Groovy Script
- XML
- SQL
- PL SQL
- Oracle databases
Qualifications:
- High school diploma or GED.
- Two years of education or experience in information security, privacy, system/network administration and support, or application development.
- Training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
Additional Information:
- Candidates must be local to the Atlanta area.
- This position requires one day onsite per week.
- Long term position.
Special Requirements
Candidates must be local to the Atlanta area. This position requires one day onsite per week.
Compensation & Location
Salary: $70,000 – $95,000 per year (Estimated)
Location: Atlanta, GA
Recruiter / Company – Contact Information
Recruiter / Employer: GDOT – IT App
Email: hanialphosoft@gmail.com
Recruiter Notice:
To remove this job posting, please send an email from
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