Job ID: JOB_ID_4441
Job Summary:
The role is an IT Support Analyst responsible for L2 production support for Fund Accounting and US Transfer Agency applications. The position requires strong mainframe skills (JCL, COBOL, DB2, VSAM) and the ability to troubleshoot issues across multiple technologies. The analyst will work closely with global teams, business partners, and upstream/downstream systems, handling incident management, root-cause analysis, and on-call support.
Key Responsibilities:
- Provide L2 production support for Fund Accounting and US Transfer Agency applications.
- Troubleshoot and resolve issues across multiple technologies, with a strong focus on mainframe systems.
- Collaborate with global teams, business partners, and other systems to ensure seamless operations.
- Manage incidents, perform root-cause analysis, and implement solutions.
- Participate in on-call support rotation, including occasional night and weekend support.
- Ensure the stability and performance of critical financial applications.
Mandatory Skills:
- Mainframe skills: COBOL, JCL, DB2, VSAM
- L2 Support experience
- Troubleshooting and Analytical skills
- Experience in a financial environment (8-10+ years)
- Strong communication skills
- Ability to operate in a fast-paced, multi-tasking environment
Work Environment:
- The job is based in Chicago, IL.
- Associates are required to be in the client office 3 days a week, with an option to extend to 5 days a week at client discretion.
- Occasional night and weekend support may be required.
About Northern Trust:
Northern Trust is a leading provider of wealth management, asset servicing, asset management, and banking to corporations, institutions, and affluent individuals. With a global presence, Northern Trust is committed to delivering excellence and innovation in financial services.
Special Requirements
On-call support required, occasional night/weekend support, 3 days/week onsite
Compensation & Location
Salary: $90,000 – $130,000 per year (Estimated)
Location: Chicago, IL
Recruiter / Company – Contact Information
Email: tp@gmail.com
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