Job ID: JOB_ID_4551
Job Overview
We are seeking a highly skilled and experienced Microsoft Dynamics Architect with a focus on the Healthcare Payer domain. This role is responsible for designing, developing, and implementing enterprise-scale solutions using Microsoft Dynamics 365 and the Microsoft Cloud for Healthcare. You will lead the architecture and integration across various platforms, ensuring a unified member and customer data ecosystem.
Key Responsibilities
- Lead the design and implementation of Microsoft Dynamics 365 Sales, Service, and Customer Insights solutions within the Microsoft Cloud for Healthcare framework.
- Architect and manage integrations between Dynamics 365, Genesys Cloud CX, Snowflake, and core payer systems (claims, utilization management, provider data, care management).
- Develop a unified Member 360 and Customer Insights ecosystem leveraging Azure Integration Services, Power Platform, and FHIR-based interoperability standards.
- Drive automation and analytics initiatives using Power Apps, Power Automate, Power BI, and AI/Co-pilot capabilities.
- Ensure HIPAA compliance, robust governance, and adherence to DevOps best practices across all environments.
- Collaborate with business and technology leaders to align Dynamics 365 solutions with payer strategies, member engagement goals, and digital transformation objectives.
- Work effectively in an Agile/Safe-Agile environment.
Technical Skills and Experience
- Proven experience delivering enterprise-scale solutions across complex, multi-CRM environments.
- Expert-level experience with Microsoft Dynamics 365 (Sales, Service, Customer Insights).
- Proficiency in Dataverse, including Virtual Tables and real-time data integrations.
- Strong understanding of the Microsoft Cloud for Healthcare (MC4H) data model and accelerators.
- Experience integrating Genesys Cloud CX with Dynamics 365 for omnichannel member engagement.
- Demonstrated success in designing Customer Insights Snowflake integrations for real-time data unification and analytics.
- Deep expertise in Power Platform, Azure Integration Services (Logic Apps, Service Bus, Data Factory), and API Management.
- Familiarity with FHIR APIs, HL7 integration, and healthcare interoperability standards.
- Hands-on experience with Azure DevOps, CI/CD pipelines, and environment governance.
- Experience working in Safe-Agile methodologies.
- Knowledge of healthcare payer systems and business processes (claims, UM, care management, provider data).
Special Requirements
Domain: Health Care. Working in Safe-Agile experience is a must. HIPAA compliance is required.
Compensation & Location
Salary: $120,000 – $160,000 per year (Estimated)
Location: Remote
Recruiter / Company – Contact Information
Email: eeshit@gmail.com
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