Job ID: JOB_ID_8281
Job Description:
The Network Engineer will be responsible for the installation, configuration, and maintenance of network infrastructure. This includes managing switches, routers, SD-WAN edge appliances, wireless infrastructure, and cellular-based appliances, along with all associated hardware and software.
Key responsibilities include performing network management functions using various industry tools to monitor, test, verify, troubleshoot, and resolve network problems. This involves collaborating with users, service providers, business partners, and other stakeholders to ensure timely resolution of issues.
- Proficiency in Cisco CLI is essential.
- Assist in the execution of planned deployments and upgrades, and support change management efforts within the edge networking group.
- Participate in Service Now trouble ticket resolution and reporting.
- Support the rollout of pilot/new network technology applications to meet operational needs.
- Ensure assigned edge networking trouble tickets or incidents follow established processes and are fully documented within Service Now.
- Proactively identify and troubleshoot complex network problems, working them to resolution and communicating with other networking teams.
- Participate in the evaluation of new and emerging technologies as part of ongoing hardware refresh cycles and make recommendations.
- Evaluate current and future network needs and prepare technical solutions and recommendations.
- Review the development of configuration standards.
- Participate in the design of highly complex networks and make recommendations to optimize the edge network for maximum efficiency.
- Ensure all existing and new networks meet or exceed security requirements set forth by OA.
- Assist in the creation and maintenance of Visio diagrams of the edge network to document new and existing network elements, especially specialty/field networks.
- Maintain documentation for the configuration of network components, including setup, installation, and overall deployment of network hardware.
- Support remote IT staff with network-related issues and deployments.
- Support agency operations staff and business partners with network-related issues as needed.
- Communicate effectively both verbally and in writing with employees, vendors, and business partners.
- Maintain a working knowledge of network monitoring tools and automation.
ADA Requirements:
Equipment in use includes personal computers, servers, network components, telephones, calculators, copy machines, printers, faxes, cell phones, and common writing devices. Must be able to lift 50 pounds and work from a step ladder.
Decision Making:
Appropriately manage time and engage other edge networking teams as needed. Overall performance of the network team, network availability/performance, and customer satisfaction are key metrics.
Essential Functions:
- Obtain and maintain CJIS clearances.
- Operate telephones/cell phones.
- Operate a PC and peripherals/servers and network components.
- Operate motor vehicles and maintain a valid PA driver’s license.
- Excellent oral and written communication skills in English.
- Read and comprehend technical literature.
- Lift equipment up to 40 pounds.
- Ability to assess issues/problems and make appropriate decisions for resolution.
- Stay current with new and emerging network-related trends and technologies.
- Provide outstanding customer service.
Special Requirements
Visa constraints: CJIS clearances required. Interview modes: Not Specified. Domain restrictions: Pennsylvania (PA) driver's license required.
Compensation & Location
Salary: $70,000 – $120,000 per year (Estimated)
Location: Remote
Recruiter / Company – Contact Information
Email: lakshmi@oceanbluecorp.com
Recruiter Notice:
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