Job ID: JOB_ID_1403
Role Overview: Senior Oracle Field Service Cloud (OFSC) Consultant
As we move into 2026, the landscape of field service management has evolved into a highly integrated, AI-driven ecosystem. We are seeking a veteran Oracle Field Service Cloud (OFSC) Consultant to lead our field service transformation initiative. This is a high-impact, remote role requiring a minimum of 15 years of professional experience, specifically focusing on B2B service operations and complex enterprise integrations. The successful candidate will act as a strategic advisor and technical lead, ensuring that our field service solutions are not only functional but optimized for global scalability and efficiency.
Key Responsibilities and Strategic Impact
- Lead the end-to-end implementation and configuration of Oracle Field Service Cloud (OFSC) tailored for complex B2B service environments.
- Analyze intricate business requirements and translate them into robust, scalable OFSC solutions that align with long-term organizational goals.
- Expertly configure OFSC entities, including Activities, Resources, Routing, Quota, Capacity, and Business Rules, to maximize workforce productivity.
- Architect and execute seamless integrations between OFSC and other enterprise systems such as Oracle Service Cloud, ERP, and CRM using advanced REST/SOAP APIs.
- Design and implement sophisticated workflow automation and custom integrations to drive service delivery efficiency and reduce operational overhead.
- Facilitate high-level workshops, lead user training sessions, and oversee comprehensive User Acceptance Testing (UAT) to ensure system readiness.
- Provide expert-level technical and functional support during critical deployment phases and post-go-live stabilization.
- Collaborate with global stakeholders, project managers, and cross-functional technical teams to ensure on-time delivery and strategic alignment.
- Develop and maintain detailed design documentation, solution architecture diagrams, and comprehensive configuration guides for future-proofing the system.
Technical Requirements and Qualifications
- Minimum of 15 years of overall IT experience with a significant portion dedicated to Oracle CX and Field Service modules.
- Proven track record of successful OFSC implementations in large-scale, multi-national B2B environments.
- Deep domain expertise in scheduling, dispatching, and workforce management optimization.
- Proficiency in modern integration protocols, including REST/SOAP APIs, JSON, XML, and complex data mapping strategies.
- Strong understanding of routing logic, capacity management, and the key performance indicators (KPIs) that drive field service excellence.
- Exceptional communication skills, with the ability to present complex technical concepts to non-technical executive stakeholders.
- Ability to work autonomously in a fully remote capacity while maintaining high levels of collaboration and project momentum.
The Future of Field Service
In this role, you will be at the forefront of the 2026 field service revolution. You will leverage OFSC’s advanced capabilities to create a predictive service model that anticipates customer needs and optimizes resource allocation in real-time. Your expertise will help bridge the gap between back-office operations and front-line service delivery, creating a unified experience for both employees and customers. We are looking for a true consultant—someone who doesn’t just follow instructions but provides the vision and leadership necessary to navigate the complexities of modern digital transformation.
Special Requirements
Visa: GC/USC Only. Interview: Video. Screening: Requires 'Old LinkedIn' profile and specific experience verification questions. Domain: B2B Service Operations.
Compensation & Location
Salary: $175,000 – $225,000 per year
Location: Remote, AZ
Recruiter / Company – Contact Information
Recruiter / Employer: Adventa Tech Inc.
Email: espita@adventatech.com
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