NEWPosted 3 hours ago
Job ID: JOB_ID_6240
Role Overview
The HCM AMS Transition Manager will lead end-to-end transition activities for Oracle HCM Application Managed Services (AMS). This role ensures smooth knowledge transfer, stabilization, and governance for post-implementation support while driving operational excellence and client satisfaction.
Key Responsibilities
- Transition Planning & Execution: Develop and implement transition strategies for AMS engagements, including scope definition, timelines, and risk mitigation.
- Knowledge Transfer & Stabilisation: Coordinate structured KT sessions between implementation and AMS teams; ensure documentation of SOPs and technical references.
- Governance & Compliance: Establish governance models, escalation paths, and SLA baselines for AMS operations.
- Stakeholder Management: Act as the primary liaison between client teams, AMS delivery units, and internal leadership.
- Process Engineering: Design and deploy To-Be processes, conduct gap analysis, and implement improvements for ITSM and AMS workflows.
- Performance Monitoring: Track adoption metrics, error logs, and recurring issues; implement problem management and continuous improvement initiatives.
Required Skills
- Strong expertise in Oracle HCM Cloud modules and AMS frameworks.
- Experience in transition governance, ITSM processes, and change management.
- Excellent communication and stakeholder engagement skills.
- Ability to manage complex integrations and performance bottlenecks.
Preferred Qualifications
- PMP or ITIL certification.
- Prior experience in large-scale AMS transitions for HCM or ERP systems.
Mandatory Skills
- Oracle HCM Benefits Cloud
Key Skills
- Oracle HCM Benefits Cloud
Special Requirements
REMOTE Or Travel, 6 months duration
Compensation & Location
Salary: $100,000 – $150,000 per year (Estimated)
Location: Phoenix, AZ
Recruiter / Company – Contact Information
Email: requirementc2c2024@googlegroups.com
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