NEWPosted 2 hours ago
Job ID: JOB_ID_4106
Job Overview:
We are seeking an experienced Oracle JDE World – Product Configuration (Functional) consultant with expertise in SCM and Sales Order Management. This role is crucial for maintaining the day-to-day stability of JDE World applications on the IBM i / AS/400 platform. The ideal candidate will be responsible for monitoring, triaging issues, performing root cause analysis, and supporting change management activities.
Key Responsibilities:
- Own the day-to-day stability of JDE World applications on IBM i / AS/400 (Tier 0/Tier 1).
- Monitor PROD alerts, jobs, and interfaces; triage issues, restore service rapidly, and escalate critical alerts per SOP.
- Provide on-call support, handle incident intake, impact assessment, and customer communications until closure.
- Perform root cause analysis (RCA) for Sev 1/Sev 2 incidents; implement permanent fixes and preventive controls.
- Support change windows/outages/maintenance, validate post-deploy health, and ensure rollback readiness.
- Maintain and execute operational runbooks, escalation paths, and first-hour checklists.
- Track and close related incidents/problems, coordinating with infra, network, DB, and downstream application teams.
- Produce and distribute daily/weekly/monthly operational reports/dashboards (incidents, trends, SLAs).
Technical Skills & Competencies:
- Mandatory: 10+ years of experience required.
- Mandatory: JDE WorldSoft A7.3 or onwards versions.
- Mandatory: JDE World – SVR, DW, VO, PO, UDC, DD, WW, RDA, FDA, SDA.
- Mandatory: AS400 – DB2/400, SQL/400, SQLRPGLE, RPG, RPOGLE, CLLE, CL.
- Strong hands-on experience with IBM i (AS/400) operations and tooling.
- Ability to analyze and fix issues using CLLE, RPGLE, SQLRPGLE; validate data with SQL400.
- Experience supporting JDE World modules (Supply Chain/Finance) in production, including job streams, batch runs, and integrations.
- Comfortable reading logs, job spool files, and system messages to isolate faults quickly.
Functional Skills & Competencies:
- JDE Functional: WMS, SnD, Finance (advantages).
- Good-to-Have: JDE product, WMS or PKMS experience.
Tools:
- ALDON, HAWKEYE, DBU, UCT, JIRA, ServiceNow.
Additional Information:
- Duration: 6 months contract.
- Location: Atlanta, GA.
- This role requires a deep understanding of JDE World and AS/400 environments for production support.
Compensation & Location
Salary: $70 – $90 per year (Estimated)
Location: Atlanta, GA
Recruiter / Company – Contact Information
Email: p7348one@gmail.com
Recruiter Notice:
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