Job ID: JOB_ID_3213
About the Role:
Intellect Business Solutions (IBS) is assisting Hema B, an experienced QA Engineer, in finding a new role. Hema is seeking opportunities in the DFW area. She has extensive experience supporting State and public sector clients, including the State of Connecticut DSS programs since Oct 2021, State of Oregon DOJ, and DHS Arkansas projects. She is proficient in end-to-end testing across Amazon Connect IVR, Salesforce Service Cloud, MuleSoft APIs, and legacy integrations, with a strong focus on automation using Selenium WebDriver (Java/TestNG) and API testing with Postman.
Candidate Profile:
- QA Leadership Across Full SDLC & STLC: 15+ years of experience in Functional, Regression, End-to-End, UAT, and System Integration Testing. Extensive work in Agile/Scrum and Waterfall environments. Strong experience collaborating with developers, architects, DevOps, and business stakeholders.
- IVR & Contact Center Testing Expertise: Hands-on experience testing Amazon Connect-based IVR systems. Validated call flows, DTMF/speech recognition, routing logic, queue management, and CTI integrations. Performed end-to-end validation across Amazon Connect, Salesforce Service Cloud, and MuleSoft APIs. Experience supporting large modernization initiatives for the State of Connecticut DSS.
- Test Automation & CI/CD: Designed and implemented Selenium WebDriver automation frameworks using Java, TestNG, and Page Object Model (POM). Experience with BDD frameworks like Cucumber and Karate. Built automated regression suites integrated into CI/CD pipelines, reducing manual regression effort and accelerating release cycles. Automated test scripts using Selenium WebDriver with Java, TestNG, and Cucumber (BDD), implementing Gherkin feature files for functional and regression testing.
- API & Integration Testing: Strong expertise in testing REST, SOAP, and GraphQL APIs using Postman and SOAP UI. Validated complex integrations across Salesforce Service Cloud, MuleSoft, and backend systems. Experience validating payloads, error handling, and data transformations.
- Enterprise & Public Sector Modernization Experience: Worked on large-scale systems including Medicaid modernization (CT METS), Eligibility systems (ImpaCT), Child Support Enforcement (DOJ Oregon), and DHS Arkansas worker portal. Strong experience validating distributed systems, legacy integrations, and database integrity (DB2, SQL Server, Oracle, PostgreSQL).
- Device & Hardware Testing: Tested PIMG/TIMG Gateways, firmware upgrades/rollback. Performed Multifunction printer (MFP) validation (print/scan/fax/network). Experience with network monitoring tools like Wireshark, Splunk, and Kibana.
Special Requirements
Seeking roles in DFW area. Experience with State and public sector clients (State of Connecticut DSS, State of Oregon DOJ, DHS Arkansas). Open to Opportunities.
Compensation & Location
Salary: $60,000 – $90,000 per year (Estimated)
Location: Enterprise, UT
Recruiter / Company – Contact Information
Email: evan@intellectbusiness.com
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