NEWPosted 2 hours ago
Job ID: JOB_ID_7705
Position Summary:
We are seeking a Salesforce Administrator to provide primary functional and technical support for Salesforce applications (Hub Nashville & HR Benefits) within the Service Applications division. This role involves day-to-day system administration, configuration, user support, and continuous improvement of enterprise applications.
Job Duties & Responsibilities:
- Provide application support for Salesforce systems (Hub Nashville & HR Benefits)
- Manage day-to-day system administration, configuration, and functionality
- Handle customer requests for enhancements, configuration, and implementations
- Troubleshoot and resolve application issues
- Develop and execute test plans, test cases, and support application testing
- Conduct application training (coordination, scheduling, and instruction)
- Perform data management activities including monitoring, archiving, and data updates
- Schedule, generate, and distribute reports
- Support application integrations and interfaces
- Perform regular system maintenance (quarterly/annual updates)
- Conduct user profile and license audits
- Analyze current business processes and recommend improvements
- Support project teams in implementation and maintenance activities
- Gather and document requirements through analysis, workshops, and interviews
- Assist in research and evaluation of application functionalities
Minimum Qualifications:
- 12 years of experience in Salesforce Administration, Business Analysis, or similar application support roles
- Experience supporting enterprise applications and handling system configurations
Preferred Skills & Experience:
- Hands-on experience with Salesforce
- Basic Business Analysis experience
- Strong troubleshooting and analytical skills
- Good communication and stakeholder interaction skills
Special Requirements
Visa: USC & GC Only
Compensation & Location
Salary: $60,000 – $90,000 per year (Estimated)
Location: Nashville, TN
Recruiter / Company – Contact Information
Recruiter / Employer: Nashville Metro Government
Email: h.raj@talentportus.com
Recruiter Notice:
To remove this job posting, please send an email from
h.raj@talentportus.com with the subject:
DELETE_JOB_ID_7705