Job ID: JOB_ID_4151
Job Overview
We are seeking an experienced Windows Infrastructure Subject Matter Expert (SME) to design, implement, and support enterprise Windows environments. This role will serve as the highest level of technical escalation (L3) for Windows platform issues while driving infrastructure architecture, automation, and modernization initiatives.
The ideal candidate will have deep expertise in Windows Server, Active Directory, virtualization, and cloud integrations, along with strong troubleshooting and automation skills. This role also involves mentoring junior engineers and contributing to strategic infrastructure design.
Key Responsibilities
Windows Infrastructure Engineering
- Design, deploy, and manage enterprise Windows Server environments (2008/2012/2016/2019/2022)
- Architect and maintain Active Directory (AD DS), Group Policy (GPO), and DNS
- Implement high availability (Failover Clustering, DFS, Load Balancing)
- Manage server lifecycle including upgrades, migrations, and decommissioning
L3 Escalation & Advanced Troubleshooting
- Serve as Tier-3 escalation point for critical incidents
- Perform deep-dive troubleshooting on AD replication, Kerberos, DNS, and system performance
- Conduct root cause analysis (RCA) and implement preventive measures
- Lead major incident response calls and post-incident reviews
Virtualization & Cloud
- Administer Hyper-V and VMware environments
- Manage Windows workloads in Azure/AWS
- Support hybrid infrastructure integrations
- Implement cloud-based backup and DR solutions
Automation & Scripting
- Develop automation using PowerShell (advanced scripting required)
- Automate patch management and configuration tasks
- Implement configuration management solutions (SCCM, Intune, DSC)
- Support Infrastructure-as-Code practices where applicable
- Maintain architecture documentation and SOPs
- Mentor L1L3 administrators
- Participate in infrastructure design discussions
Ideal Candidate Profile
- 13-15+ years of IT Infrastructure experience with strong specialization in Windows Server administration and enterprise infrastructure management.
- Proven experience supporting large-scale enterprise environments, ensuring high availability, performance, and operational stability.
- Advanced expertise in Windows OS troubleshooting, including boot-related issues such as BSOD, BCD corruption, WinRE recovery, Safe Mode diagnostics, and driver/service startup failures.
- Strong hands-on experience in Windows Registry troubleshooting and recovery, including handling registry corruption, permission issues, policy conflicts, service/startup configuration issues, and registry backup/restore procedures.
- Extensive experience in Active Directory, Kerberos, DNS, and Windows performance troubleshooting, providing L3 escalation support for complex infrastructure issues.
- In-depth knowledge of the Windows boot process and system recovery mechanisms, with the ability to diagnose and resolve critical startup failures.
- Proven expertise in Windows server migrations and transformation initiatives, including P2V migrations, datacenter-to-cloud migrations, OS version upgrades, production cutovers, rollback strategies, and operational runbook development.
- Strong experience in VM lift-and-shift migrations, with hands-on involvement in large-scale virtual machine migration projects across enterprise environments.
Technical Expertise
Advanced knowledge of:
- Active Directory (AD DS)
- DNS, DHCP
- Group Policy (GPO)
- Kerberos authentication
- Failover Clustering
- File & Print Services
- Windows Server administration and performance tuning
Tools & Platforms
- Experience working with:
- Active Directory / Azure AD
- SCCM / Microsoft Intune
- Hyper-V / VMware
- WSUS
- Monitoring tools (SCOM, SolarWinds)
- Backup solutions (Veeam, Commvault)
Preferred Skills
- Strong PowerShell automation expertise
- Experience with hybrid cloud infrastructure
- Knowledge of Azure infrastructure services
- Exposure to infrastructure automation and DevOps practices
Education
- Bachelor’s degree in Computer Science, Electrical Engineering, or related field
Special Requirements
Interview Process: Recruitment Prescreening- 20 minutes intro videocall, Trianz Technical 30 -45 minutes video call, Customer call 45- 60 minutes video call. Work Mode: 3 days from Office / 2 days Remote. Visa Constraints: Not specified. Screening Steps: Prescreening, Technical Interview, Customer Interview. Interview Modes: Video Call.
Compensation & Location
Salary: $60 – $75 per year
Location: Herndon, VA
Recruiter / Company – Contact Information
Recruiter / Employer: Trianz
Email: a9@everestconsulting.net
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