Job ID: JOB_ID_6739
Job Description
We are seeking a skilled ServiceNow Developer with an Active Clearance for a long-term contract opportunity. The ideal candidate will have a minimum of 4 years of development experience in ServiceNow, possess a CSA Admin certification, and have strong communication skills. This role also emphasizes leveraging AI in daily work.
Key Responsibilities
- Hands-on experience configuring and developing in ServiceNow, including form and field creation/updates (backend and/or Studio), Client Scripts, Business Rules, Catalog Items and scripting, group and role administration, flows (Flow Designer), notifications, email configuration, and scheduled jobs.
- Experience with ITSM modules: Change, Incident, Knowledge, Problem Management.
- Experience with SPM modules: Demand and PPM.
- Experience with Integrations using REST API and Transform Maps.
- Experience with CMDB Configuration and Development.
- Develop, enhance, and maintain ServiceNow client-side and server-side scripting, including Client Scripts and Business Rules.
- Design and implement Service Catalog solutions, including Catalog Items, variables, UI Policies, UI Actions, UI Builder / Service Portal, Workspaces.
- Knowledge of users, groups, roles.
- Experience creating, modifying, troubleshooting ACLs (Access Control Rules).
- Experience using Flow Designer, including approvals, task orchestration etc.
- Experience with automated testing and quality practices: ATF (Automated Test Framework).
Required Skills & Qualifications
- Minimum 4 years of ServiceNow development experience.
- CSA Admin certification required.
- Strong oral and written communication skills.
- Ability to leverage AI in their daily work (e.g., Github Copilot, Playwright).
- Proficient in:
- Knowledge/experience of SDLC practices.
- Effective liaison leading technical development teams.
- Strong facilitation skills to effectively lead discussions across multiple groups.
- Oral and written communication skills including presenting to management.
- Knowledge/experience with Agile Methodologies.
- Change Management and Configuration Management (VersionOne, ServiceNow, etc).
- Application Lifecycle Management (ALM).
- Problem/Risk Management.
- MS Office Suite.
Preferred Qualifications
- ServiceNow application development experience in two or more of the following areas:
- ITSM modules including Incident, Change, Problem, and Knowledge Management.
- SPM modules including Demand and Project Portfolio Management (PPM).
- Integrations using REST APIs, including data imports/exports and Transform Maps, Auth/JWT, MID Server, Integration Hub spokes, error handling/retries, and monitoring.
- CMDB configuration and development (tables/classes, relationships, IRE, data quality, and governance).
- A degree from an accredited College/University in an applicable field of services is required. If the individual’s degree is not in the applicable field, then four additional years of related experience is required.
Additional Requirements
- A minimum of Eight (8) years relevant experience.
Special Requirements
Requires Active Clearance. USC Only (NO Other Visa's). Rate MUST be on W2 or 1099 (NO C2C/C2H – Not with an Employer). AI tools knowledge (Github Copilot, Playwright) is a plus.
Compensation & Location
Salary: $70,000 – $120,000 per year (Estimated)
Location: Remote
Recruiter / Company – Contact Information
Email: an.m@clevanoollc.com
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