Job ID: JOB_ID_2365
Position Summary
Valzo Soft Solutions is seeking a visionary ServiceNow Lead / Architect to join our prime client’s technology leadership team in Tampa, FL. This is a high-impact, long-term contract role designed for a professional with over a decade of experience in the IT industry and a specialized focus on the ServiceNow platform. The successful candidate will be responsible for defining the architectural roadmap, leading complex implementations, and ensuring the platform’s seamless integration with enterprise-wide infrastructure.
Core Responsibilities
- Serve as the primary technical authority for the ServiceNow platform, providing strategic guidance on architecture, design, and implementation.
- Lead end-to-end ServiceNow deployments, ensuring that solutions are scalable, maintainable, and aligned with global business objectives.
- Architect and manage complex integrations between ServiceNow and external enterprise systems, including HRIS, ERP, and monitoring tools.
- Provide technical leadership to development teams, conducting rigorous code reviews and establishing best practices for platform configuration and customization.
- Collaborate with infrastructure teams to ensure ServiceNow is properly integrated with core services such as email systems, networking protocols, and security frameworks.
- Design and implement robust security models within ServiceNow, ensuring compliance with data privacy regulations and enterprise security standards.
- Develop and maintain comprehensive architectural documentation, including system design documents, integration maps, and platform roadmaps.
- Drive continuous improvement by identifying opportunities to leverage new ServiceNow features and emerging technologies.
- Act as a bridge between technical teams and business stakeholders, translating complex requirements into actionable technical solutions.
Required Skills and Experience
- Minimum of 10 years of professional experience in Information Technology, with at least 6 years dedicated to ServiceNow architecture and leadership.
- Expert-level knowledge of ServiceNow modules, including but not limited to ITSM, ITOM, ITBM, and HRSD.
- Strong foundational knowledge of IT infrastructure, including networking (TCP/IP, DNS), email protocols (SMTP, IMAP), and security (SSL, OAuth, SAML).
- Proven track record of leading large-scale ServiceNow transformations in complex, multi-national enterprise environments.
- Deep understanding of the ServiceNow Common Service Data Model (CSDM) and its application in enterprise architecture.
- Experience with JavaScript, GlideScript, and web services (REST/SOAP) within the ServiceNow environment.
- Excellent leadership and communication skills, with the ability to influence executive-level stakeholders.
Project Environment
- Work within a dynamic, innovation-driven environment that values technical excellence and collaborative problem-solving.
- Engage with a diverse, global team of IT professionals dedicated to delivering world-class technology services.
- Contribute to a culture of continuous learning and professional growth within the ServiceNow ecosystem.
This role offers the chance to lead one of the most critical platforms in the modern enterprise. If you are a seasoned ServiceNow professional with a passion for architecture and leadership, we encourage you to apply for this career-defining opportunity in Tampa, FL.
Special Requirements
10+ years experience required; Long-term contract.
Compensation & Location
Salary: $185,000 – $235,000 per year (Estimated)
Location: Tampa, FL
Recruiter / Company – Contact Information
Recruiter / Employer: Valzo Soft Solutions LLP
Email: sandeep@valzosoft.com
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