Job ID: JOB_ID_7288
Role: Test Lead – Oracle Customer Care and Billing (CCB) Experience
We are seeking an experienced Test Lead with a strong background in Oracle Customer Care and Billing (CCB) to manage end-to-end testing activities. The ideal candidate will ensure high-quality deliverables, compliance with industry standards, and smooth execution of test cycles. This role requires strong Utility Operations domain expertise, experience in test planning and execution, defect management, and stakeholder coordination. Exposure to test automation, including Tosca, is preferred.
Key Responsibilities:
- CCB Experience: Must have experience with Oracle Customer Care and Billing (CCB) and testing for CCB projects. Must have experience with CCB EDI.
- Test Strategy Execution: Develop and implement test strategies, test plans, and test cases for applications. Ensure comprehensive functional, integration, regression, performance, and UAT testing. Validate APIs, services, and map layers through manual and automated test cases. Perform cross-browser and cross-platform testing. Work closely with developers, business analysts, and teams to align testing activities with project requirements.
- Defect Management & Quality Assurance: Identify, document, and track defects using JIRA, HP ALM, or similar tools. Perform root cause analysis and defect triaging, ensuring timely resolution. Ensure compliance with QA best practices, testing standards, and utility industry regulations. Provide test progress reports and key metrics to stakeholders.
- Stakeholder & Team Management: Lead and mentor a testing team, ensuring effective collaboration and knowledge sharing. Coordinate with internal teams, third-party vendors, and offshore units to execute test cycles smoothly. Engage in client discussions, requirement analysis, and testing sign-offs to ensure business expectations are met.
- Managerial Skills: Strong team leadership, test coordination, and stakeholder engagement skills. Excellent communication and reporting capabilities for test progress and risk mitigation. Experience in test planning, scheduling, and resource allocation for large CCB projects. Ability to manage testing SLAs, KPIs, and defect resolution timelines.
Essential Skills:
- Oracle Customer Care and Billing (CCB) expertise
- Utility Operations domain knowledge
- Test planning, execution, and defect management
- Stakeholder coordination
- Test automation exposure (e.g., Tosca)
- Experience with CCB EDI
- API testing and validation
- Cross-browser and cross-platform testing
- Defect tracking tools (JIRA, HP ALM)
- Team leadership and mentoring
- Strong communication and reporting skills
- Experience with testing SLAs, KPIs, and defect resolution timelines
Special Requirements
None specified
Compensation & Location
Salary: $60 – $63 per year
Location: San Francisco, CA
Recruiter / Company – Contact Information
Email: ish@siraconsultinginc.com
Recruiter Notice:
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