Job ID: JOB_ID_1348
Role Overview
The Workfront Designer position is a critical role within our enterprise technology team, focusing on the strategic administration and optimization of the Adobe Workfront platform. As a Senior Administrator, you will be tasked with managing a high-volume environment that supports thousands of users across diverse business units. This role requires a deep understanding of project management workflows, resource allocation, and the technical nuances of the Workfront ecosystem. You will act as a bridge between technical capabilities and business requirements, ensuring that the platform scales effectively while maintaining strict governance standards. The ideal candidate will have a proven track record of managing complex configurations in a large-scale enterprise setting, where consistency and coordination across multiple group administrators are paramount.
Key Responsibilities
- Lead the administration of a large-scale Adobe Workfront instance, ensuring system stability and performance across multiple group administrators.
- Design and implement complex, governed workflows that align with enterprise-level project management methodologies and business unit needs.
- Develop and maintain advanced reporting structures, utilizing custom calculated fields and text mode to provide executive-level insights into operational performance and adoption.
- Facilitate comprehensive training programs, including live demonstrations and office hours, to drive platform adoption and user proficiency across the organization.
- Provide Tier 2 support, conducting deep-dive root cause analysis for configuration and access issues, and managing escalations with Adobe Support effectively.
- Monitor and report on the adoption of AI-driven features within the platform, identifying opportunities for process improvement and innovation while ensuring governed use.
- Collaborate with cross-functional stakeholders to gather requirements and translate them into scalable technical solutions that align with enterprise objectives.
- Develop and maintain Tier 0 self-service enablement resources, such as guides, FAQs, and job aids, to reduce support volume and improve resolution times.
Technical Qualifications and Requirements
- Minimum of 5 years of hands-on experience in Adobe Workfront administration within a large enterprise setting.
- Adobe Workfront Core Developer Professional Certification is highly preferred to demonstrate technical mastery and credibility.
- Proven expertise in data visualization and dashboard creation for senior leadership using advanced Workfront reporting tools.
- Strong background in change management and user enablement, particularly in a remote or distributed work environment.
- Bachelor’s degree in Information Technology, Operations, Project Management, or a related professional field.
- Exceptional communication skills, with the ability to explain complex technical concepts to non-technical audiences and senior leadership.
This 6-month contract offers a unique opportunity to influence the digital transformation of a major organization. We are looking for a self-directed professional who thrives in ambiguous environments and can balance immediate support needs with long-term strategic goals. You will be expected to contribute to the development of Tier 0 self-service resources, which are essential for empowering users. Your ability to analyze AI feature adoption will be crucial as we integrate more automated intelligence into our daily operations. This role demands a high level of organization and the ability to manage multiple priorities simultaneously. Join us to help shape the future of work management in a dynamic and fast-paced environment.
Special Requirements
Remote. Adobe Workfront Core Developer Professional Certification (required or strongly preferred).
Compensation & Location
Salary: $140,000 – $185,000 per year (Estimated)
Location: Remote
Recruiter / Company – Contact Information
Recruiter / Employer: Intellisoft Technologies INC
Email: dharma@intellisofttech.com
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