Job ID: JOB_ID_1033
Role Overview
Quantum World Technologies is seeking a highly skilled Salesforce Product Manager with specialized expertise in Marketing Cloud to lead our client’s digital transformation initiatives. This remote position requires a strategic thinker who can bridge the gap between complex business requirements and technical Salesforce execution. As the platform owner, you will be responsible for the end-to-end delivery of Salesforce Sales/Financial Services Cloud and Marketing Cloud solutions, ensuring they align with the broader Client Experience strategy. The ideal candidate will possess a deep understanding of the Salesforce ecosystem, particularly within the context of financial services, asset management, or capital markets.
Key Responsibilities
- Platform Ownership & Strategy: Act as the primary owner for Salesforce Sales/Financial Services Cloud and Marketing Cloud. You will define the product roadmap in partnership with business leaders across sales, marketing, and client services.
- Solution Architecture: Translate intricate business needs into scalable, high-performing Salesforce solutions. You must balance user experience with strict compliance and regulatory requirements inherent in the financial sector.
- Marketing Cloud Excellence: Design and oversee complex customer journeys, multi-channel campaigns, and sophisticated automation within Marketing Cloud to drive client engagement and retention.
- Integration Management: Lead the integration of Salesforce with customer portals, enterprise data platforms, and third-party systems to ensure a unified data environment.
- Data Governance & AI: Champion the adoption of Salesforce Data Cloud and Einstein/AI features. You will ensure data quality, reporting integrity, and the implementation of advanced analytics to provide actionable business insights.
- Stakeholder Engagement: Serve as the Subject Matter Expert (SME) for the Client Experience team, providing training, enablement support, and guidance to junior administrators and business users.
- Release Management: Oversee the full software development lifecycle (SDLC), including release planning, Quality Assurance (QA), and User Acceptance Testing (UAT) cycles to ensure high-quality delivery.
Technical Requirements & Qualifications
- Experience: 5-8 years of professional experience, with a minimum of 4 years dedicated to Salesforce-focused roles.
- Domain Expertise: Proven experience with Sales Cloud or Financial Services Cloud, specifically focusing on opportunity management, client onboarding, KYC (Know Your Customer), and complex sales workflows.
- Marketing Proficiency: Hands-on experience with Marketing Cloud journeys, automation studio, and reporting.
- Education: Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
- Certifications: Salesforce Certified Sales/Financial Services Cloud Consultant and Marketing Cloud Consultant certifications are highly preferred.
- Soft Skills: Exceptional communication skills with the ability to engage both technical developers and non-technical executive stakeholders.
Strategic Impact
In this role, you will not just manage a tool; you will drive the strategic direction of how the organization interacts with its clients. By leveraging the latest Salesforce innovations, including AI-driven insights and automated marketing journeys, you will directly contribute to the firm’s competitive advantage in the capital markets. Your ability to maintain platform health while pushing the boundaries of what Salesforce can achieve will be critical to the long-term success of the Client Experience team.
Special Requirements
Remote. Domain preference: financial services, asset management, or capital markets.
Compensation & Location
Salary: $145,000 – $195,000 per year
Location: Remote
Recruiter / Company – Contact Information
Recruiter / Employer: Quantum World Technologies Inc.
Email: rahul.pandey@quantumworldit.com
Recruiter Notice:
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