Job ID: JOB_ID_7609
Job Title: Amelia Developer (Voice & Chat)
We are seeking an experienced Amelia Developer with expertise in voice and chat bot development to join our team. The ideal candidate will have a strong background in conversational AI platforms, NLP, and integrating bots with various backend systems.
Key Skills & Experience:
- Conversational AI Platform Experience: Direct experience with Amelia (formerly IPsoft) is primary.
- Voicebot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations.
- NLP & Machine Learning: Strong background in Natural Language Processing, intent recognition, and entity extraction.
- Integration Skills: Experience connecting bots to backend systems via APIs (REST, SOAP, XML). Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks, ITSM tools like ServiceNow, Jira, Rally, Contact center technologies, ADS, SSO, LDAP.
- Technical Proficiencies: Python (4+ years preferred), JSON, and familiarity with ServiceDesk or IT Ops automation.
- Solution Architecture: Ability to design, build, and deploy conversational solutions for customer service or internal IT.
- Scripting: Experience with scripting in Python and Javascript.
- Frontend: Familiarity with React Js is a plus.
Responsibilities:
- Design, develop, and deploy Amelia-based conversational AI solutions.
- Implement and optimize voice and chat functionalities.
- Integrate Amelia bots with enterprise systems and third-party applications.
- Collaborate with stakeholders to gather requirements and define project scope.
- Troubleshoot and resolve issues related to bot performance and integration.
- Ensure the quality and effectiveness of conversational flows.
- Stay up-to-date with the latest advancements in conversational AI and NLP.
Location:
San Antonio, TX / Plano, TX / Tampa, FL / Colorado Springs, CO / Chesapeake, VA / Phoenix, AZ (Onsite)
Job Type:
Contract
This role requires an onsite presence at one of the specified locations. The contract duration will be determined based on project needs.
Special Requirements
Onsite
Compensation & Location
Salary: $50 – $70 per year (Estimated)
Location: San Antonio, TX
Recruiter / Company – Contact Information
Recruiter / Employer: Valzo Soft Solutions
Email: ar@valzosoft.com
Recruiter Notice:
To remove this job posting, please send an email from
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DELETE_JOB_ID_7609