Job ID: JOB_ID_6744
Job Description
The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across our Insurance and CenterWell business segments. By collaborating with world-leading experts, we are at the forefront of delivering cutting-edge AI technologies for improving care quality and experience of millions of consumers.
Our goal is to create safe AI solutions that will revolutionize and improve healthcare experience and outcomes for our customers. We are actively seeking top talent to join us in shaping the future of healthcare through AI excellence. Join our rapidly expanding team of dedicated product managers, data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.
In this role, you’ll collaborate closely with a small team of product designers and cross-functional partners to shape the experiences Humana members and partners rely on, today and in the future. You’ll own end-to-end design across businesses and internal tools and products, bringing new features to life while elevating what already exists. As we evolve our technology and design thinking, you’ll have a real hand in charting that direction.
Key Responsibilities
- Responsible for contributing to a product area within our applied AI portfolio, defining success metrics, prioritizing problems, and identifying the best AI-driven strategies aligned with business goals.
- Work directly with business stakeholders to understand their operations, capture requirements, map processes, and identify high-impact opportunities for AI.
- Translate business problems into clearly scoped AI use cases and drive them from concept through prototyping to validation.
- Contribute to rapid prototyping of AI solutions, including GenAI applications, AI agents, conversational AI, and intelligent automation, to demonstrate feasibility and business value.
- Work with a cross-functional team of engineers, designers, and data scientists to define products, develop roadmaps, and drive progress against goals and milestones.
- Gather and analyze user research, business process data, and market analysis to inform product decisions and influence the wider product organization.
- Contribute to evaluation frameworks to test, benchmark, and compare AI models and platforms against enterprise requirements.
- Contribute to reusable product frameworks, playbooks, and best practices that accelerate AI solution delivery across the organization.
- Communicate product strategy, progress, and business value with clarity to all stakeholders.
- Support experimentation, A/B testing, and iterative design approaches to continuously improve AI solutions.
- Play an active role in shaping our design culture and strengthening the team as we grow.
Required Qualifications
- Experience: Bachelor’s degree or equivalent, 7+ years of relevant industry experience with at least 1 year in product design/product management or a closely related role.
- Experience working with a cross-functional product team on a significant product area: crafting product vision and strategy, defining requirements, coordinating resources, and driving the team to achieve key milestones.
- Demonstrated experience working directly with business stakeholders to gather requirements, map processes, and identify opportunities for AI-driven improvement.
- Hands-on experience prototyping or building AI-powered solutions, not just supporting from a distance.
- Experience with AI/ML products and platforms in enterprise environments, including GenAI applications, conversational AI, or intelligent automation.
- Proven ability to drive measurable improvement in product performance and team effectiveness.
- Experience managing a product through multiple lifecycle phases, from discovery through prototyping, validation, and deployment support.
Product & Technical Skills
- Demonstrated ability to analyze large-scale, complex data sets and make effective decisions based on data.
- Experience integrating diverse requirements from a broad set of users and business contexts into a coherent product strategy.
- Practical understanding of AI/ML concepts and how they apply to real business problems.
- Experience with GenAI platforms, prompt engineering, and AI agent frameworks.
- Knowledge of AI solution architectures (e.g., RAG, conversational AI) sufficient to evaluate feasibility and guide implementation.
- Ability to contribute to evaluation frameworks for assessing AI model and platform performance.
- Familiarity with design and prototyping tools (e.g., Figma, Miro) to communicate product vision.
- Understanding of human-centered design principles and data visualization for AI-powered applications.
- Knowledge of responsible AI principles, bias mitigation, and ethical AI design.
Strategy, Leadership & Communication
- Ability to synthesize complex information and translate between business language and technical concepts with clarity.
- Experience with product strategy, roadmap planning, feature prioritization, and agile delivery.
- Ability to contribute to business cases and ROI models for AI investments.
- Demonstrated experience in communication, bringing extreme clarity to complex messages for diverse stakeholders.
- Strong collaboration skills across engineering, design, business, and executive stakeholders.
- Strong problem-solving skills with the ability to balance innovation and execution.
- Awareness of industry trends, emerging AI technologies, and best practices.
Design & Innovation Leadership
- Lead end-to-end product design for complex AI applications including GenAI interfaces, conversational AI, and intelligent automation.
- Facilitate rapid ideation sessions, design sprints, and workshops to accelerate product development.
- Create high-fidelity prototypes, wireframes, and interactive mockups to communicate product vision.
- Design intuitive user interfaces and experiences for AI-powered tools, dashboards, and applications.
- Establish and maintain design systems, component libraries, and UI/UX patterns for AI products.
- Apply human-centered design principles and design thinking methodologies to solve complex problems.
- Drive innovation through experimentation, A/B testing, and iterative design approaches.
Preferred Qualifications
- Role Descriptions: Lead AI Product Designer(UIX Designer)
- Essential Skills: Lead AI Product Designer(UIX Designer)
- Desirable Skills:
- Keyword:
- Skills: Digital : User Experience Design (UXD)/ Visual Design
- Experience Required: 10+
- Keywords: artificial intelligence machine learning user interface user experience trade national Idaho Tennessee
Special Requirements
H1Bs only; Onsite; 10+ years experience required
Compensation & Location
Salary: $120,000 – $160,000 per year
Location: Louisville, TN
Recruiter / Company – Contact Information
Email: isai@scalable-systems.com
Recruiter Notice:
To remove this job posting, please send an email from
isai@scalable-systems.com with the subject:
DELETE_JOB_ID_6744