NEWPosted 3 hours ago

Job ID: JOB_ID_6136

Job Description:

We are looking for a skilled Google Workspace Engineer with 3+ years of experience working with SaaS collaboration tools or in a technical support role. You will manage the end-to-end application lifecycle (onboarding, support, decommissioning) for key SaaS collaboration systems such as Google Workspace, Slack, Miro, and Asana.

  • Provide Tier 1/2 support, resolving user issues, managing permissions/access, and proactively monitoring system performance and availability.
  • Partner with cross-functional teams (IAM, Security, Legal, Procurement) to establish, update, and enforce application policies (including lifecycle), licensing, and financial renewals, inclusive of rightsizing, RFI, RFP, implementation, and termination/decommissioning of tooling.
  • Assist with the setup, configuration, integration, maintenance, and troubleshooting of collaboration tools across the organization for end users.
  • Document incidents, supported user training/onboarding, and contribute to process improvements to drive efficiency in SaaS operations.
  • Target efficiencies through automation and AI technologies; enhance workflows and interoperability in our owned systems.

Required Skills and Experience:

  • Familiarity supporting Enterprise SaaS tools such as Google Workspace, Zoom, Slack, Okta, Asana, Miro, etc.
  • Solid understanding of GAM (Google Automation), Python, REST API.
  • Strong problem-solving skills and the ability to troubleshoot technical issues efficiently.
  • Excellent communication skills and the ability to explain technical concepts to non-technical users.
  • Solid understanding of secure authentication methods (SAML, OIDC, etc.), SSO, and IAM best practices to support user access management and security across collaboration systems.

Note: This is an onsite role in New York, NY.

Special Requirements

Onsite role in New York, NY. Experience with Google Workspace, Slack, Miro, Asana. Familiarity with GAM, Python, REST API. Understanding of SAML, OIDC, SSO, and IAM best practices.

Compensation & Location

Salary: $90,000 – $130,000 per year

Location: New York, NY

Recruiter / Company – Contact Information

Email: l.k@ampstek.com

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