Job ID: JOB_ID_6075
About the Role:
OneMain is seeking a Lead Product Manager to drive the strategy and execution for critical digital and omni-channel lending applications and experiences. This role is pivotal in shaping new customer experiences across various digital and branch touchpoints. You will work in a customer-centric environment, influencing platform design and functionality to benefit millions of customers. If you are passionate about product development, deeply understand customer needs, and can align teams to meet those needs, this is an exciting opportunity to build valuable and engaging consumer experiences.
Key Responsibilities:
- Define and execute the product strategy for key platform capabilities supporting unified customer data, operational workflows, and cross-channel experiences.
- Partner closely with engineering, data, analytics, privacy, and business teams to deliver scalable, secure, and high-impact product solutions.
- Lead discovery efforts with internal stakeholders to build a high-value product plan and roadmap.
- Manage the product roadmap using business intelligence, VOC, and analytics to prioritize epics and user stories.
- Evaluate business ideas for usability, value, feasibility, and business viability.
- Prioritize efforts in partnership with business and technology stakeholders, influencing teams to align and execute.
- Develop a deep understanding of customer needs, team member needs, pain points, and customer priorities.
- Partner with analytics and BI team members to perform in-depth analysis on customer behavior, substantiating gaps and opportunities with quantitative and qualitative data.
- Work closely with UX practice to drive best practices and design thinking for best-in-class experiences.
- Measure and optimize against key metrics, conducting A/B tests to continuously improve the customer experience.
- Present product plans and roadmaps to cross-organizational stakeholders, executive leaders, and peers.
- Ensure solutions are built with modern architecture principles including cloud infrastructure, microservices, and API-first design.
- Create clear product requirement documents (PRDs), user stories, and acceptance criteria.
- Act as Product Owner within Agile teams, managing backlogs, sprint planning, and delivery milestones.
- Define success metrics and KPIs for platform performance and adoption.
- Explore opportunities to leverage advanced analytics, AI/ML, and automation.
Mandatory Skills:
- 10-15 years of product management experience, or equivalent demonstrated through work experience, training, military experience, or education.
- Experience working in agile operating models.
- Analytical mindset: ability to turn findings from data into executable plans that meet business objectives.
- Working with distributed teams and using agile delivery tools (e.g., JIRA, Confluence).
- Demonstrated experience working with lending products, understanding of platform functionality, processing flows, APIs/data transmission technology, and/or new business integration services.
- Experience leading scrum team(s) through an end-to-end program of work via SDLC.
- Proficient in writing detailed user stories and acceptance criteria.
Desired Skills:
- 10-15 years of financial industry experience.
- 3+ years working with technical products such as APIs, data platforms, or backend services.
- Proven track record improving conversion rates for top-of-funnel digital experiences for web and mobile environments.
- Strong understanding of modern software architecture including: Cloud platforms, APIs, Microservices, Data platforms and integrations.
- Experience in ideating concepts, evaluating, building, delivering, and iterating digital products.
- Demonstrated product delivery experience.
- Ability to self-start business opportunities from concept to reality, emphasizing product innovation and simplified operational processes.
- Strong relationship building, prioritization, and influencing skills.
- Technology experience within the financial services industry.
- Strong leadership aptitude and the ability to influence effectively in a matrixed environment.
- Experience communicating in written and verbal formats with senior executive-level leaders.
Special Requirements
Hybrid. Candidates must live within 50 miles of Baltimore MD, Wilmington DE, Charlotte NC, or Irving TX. Potential for extension or conversion to FTE. For conversion consideration, candidates must live within 50 miles of a OneMain corporate office.
Compensation & Location
Salary: $120,000 – $180,000 per year (Estimated)
Location: Baltimore, MD
Recruiter / Company – Contact Information
Recruiter / Employer: OneMain
Email: nah@rwaltz.com
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