NEWPosted 8 hours ago

Job ID: JOB_ID_3991

Role: Salesforce Service Cloud Architect

Location: Parsippany, NJ (Hybrid)

Experience: 10+ Years

Basic Qualifications:

Minimum 10+ years of experience with deep expertise in Apex, Lightning Web Components (LWC), SOQL/SOSL, REST/SOAP APIs.
Minimum 8+ years of experience with a strong understanding of Salesforce data model, security, and integration architecture.
Minimum 10+ years of hands-on experience designing and implementing Service Cloud, including Omni-Channel, CTI, Knowledge, and Case Management.
Proven track record of leading large-scale enterprise implementations.
Familiarity with DevOps tools (Copado, Jenkins, Git, Gearset) and CI/CD automation.
Experience in Agile delivery frameworks and global delivery models.
Excellent communication, presentation, and stakeholder management skills.

Preferred Qualifications:

Salesforce Certified Technical Architect (CTA) or actively pursuing CTA.
Knowledge of Field Service Lightning (FSL), Einstein Bots, or Salesforce Industries (Vlocity).
Experience integrating Salesforce with legacy or cloud-based systems (AWS, Azure, SAP, etc.).
Familiarity with Agile at Scale (SAFe, LeSS) and multi-cloud Salesforce implementations.

Personal Attributes:

Strategic thinker with a strong problem-solving and analytical mindset.
Excellent leadership and team collaboration abilities.
High attention to detail and commitment to quality.
Ability to manage multiple priorities and communicate effectively with both technical and business audiences.

Salesforce Certifications (Mandatory):

Prefer only locals. Non-locals candidates not acceptable. Candidate must have all certificates which are mentioned in the job description.

Salary: $75 – $95 per year (Estimated)

Location: Parsippany, NJ

Email: prasad@arkinfotechspectrum.com

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