Job ID: JOB_ID_8251
Job Summary:
We are seeking a Lead Salesforce/System Integration Engineer to define and implement strategies and technology that ensures the seamless integration of data and application interfaces between business stakeholders and IT teams. This role involves eliciting, documenting, and analyzing requirements to design, configure, and deploy Salesforce solutions. The ideal candidate will translate business needs into functional specifications, manage system enhancements, and ensure optimal performance of our Salesforce ecosystem.
Key Responsibilities:
- Define and implement strategies for seamless data and application integration.
- Elicit, document, and analyze business requirements.
- Design, configure, and deploy Salesforce solutions.
- Translate business needs into functional specifications.
- Manage system enhancements and ensure optimal performance.
- Bridge communication between technical teams and non-technical business users.
- Analyze and resolve complex business challenges.
- Manage multiple, complex projects simultaneously.
Required Technical Skills:
- Salesforce Platform: Proficient in Sales/Service Cloud, Lightning Experience, and declarative automation tools (Flows).
- Technical Knowledge: Understanding of Salesforce object modeling, APIs, and data integration patterns.
- Methodologies: Experience with Agile/Scrum and project management lifecycles.
- Tools: Proficient in process mapping software (Visio/LucidChart), SQL, and data loader tools.
Required Soft Skills:
- Communication: Ability to effectively communicate between technical and non-technical stakeholders.
- Problem-Solving: Strong analytical capabilities to address complex business issues.
- Project Management: Proven ability to manage multiple, complex projects concurrently.
Mandatory Qualifications:
- More than seven (7) years of experience working on complex projects, with at least 2 years in a leadership role as a System Integration Engineer.
- More than two (2) years of Salesforce architecture and solution design experience.
- Minimum two (2) years of experience in using Salesforce Service Cloud and CRM.
Additional Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- Salesforce Certified Business Analyst and Administrator certifications are highly desirable.
- Two (2) years of experience with CPQ, Pardot, or specialized Salesforce Industries clouds.
- Two (2) years of experience in Sales/Service Cloud, Lightning Experience, and declarative automation tools (Flows).
- Two (2) years of experience with Salesforce object modeling, APIs, and data integration patterns.
- Two (2) years of experience with process mapping software (Visio/Lucidchart), SQL, and data loader tools.
- Two (2) years of experience in Requirements Gathering & Analysis: Conduct stakeholder workshops to elicit, analyze, and document business requirements, transforming them into user stories and technical specifications.
- Two (2) years of experience in System Configuration & Development: Configure Salesforce functionality (workflows, validation rules, security models, flows) and support developers in creating Apex, Visualforce, and Lightning components.
- Two (2) years of experience in Process Mapping & Optimization: Analyze current state processes to identify inefficiencies, designing future state solutions using process mapping tools.
- Two (2) years of experience in Testing & Deployment: Lead User Acceptance Testing (UAT), create test scripts, and coordinate deployment across Salesforce sandboxes.
Special Requirements
Visa: USC & GC. Domain: Not specified. Interview Mode: Not specified.
Compensation & Location
Salary: $120,000 – $160,000 per year (Estimated)
Location: Albany, NY
Recruiter / Company – Contact Information
Email: tan@absoluting.com
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