Job ID: JOB_ID_7001
Job Title: ServiceNow Architect / Lead
Location: Edison, NJ (08820)
Job Summary:
We are looking for an experienced ServiceNow Architect or Senior Lead with strong hands-on experience in ServiceNow Now Assist and Agentic AI implementations. This role requires a deep understanding of the ServiceNow platform, including MID Server, REST/SOAP API integrations, and workflow automation. The ideal candidate will have proven expertise in integrating ServiceNow with enterprise systems and a solid grasp of solution architecture and design patterns. Experience in Agile methodologies and managing client interactions with offshore teams is essential.
Key Responsibilities:
- Design and architect robust ServiceNow solutions, ensuring scalability and performance.
- Lead the implementation of ServiceNow Now Assist and Agentic AI features.
- Oversee and guide integrations between ServiceNow and other enterprise systems using REST/SOAP APIs.
- Develop and maintain workflows and automation within the ServiceNow platform.
- Ensure adherence to solution architecture and design best practices.
- Manage client relationships, understand their requirements, and translate them into technical solutions.
- Lead and mentor offshore development teams, ensuring timely and quality delivery.
- Contribute to Agile ceremonies, including writing user stories and acceptance criteria.
- Stay updated with the latest ServiceNow features, AI/ML advancements, and industry trends.
Required Skills & Experience:
- Strong experience as a ServiceNow Architect or Senior Lead.
- Hands-on experience with ServiceNow Now Assist and Agentic AI implementations.
- Proven expertise in ServiceNow platform capabilities, including:
- MID Server
- REST/SOAP API integrations
- Workflow and automation
- Experience integrating ServiceNow with enterprise systems.
- Strong understanding of solution architecture and design patterns.
- Experience in Agile methodologies, including writing user stories and acceptance criteria.
- Demonstrated experience managing client interactions and offshore teams.
- Excellent communication and leadership skills.
Preferred Qualifications:
- ServiceNow certifications (CSA, CIS, or equivalent).
- Experience with AI/ML-driven automation in enterprise platforms.
Compensation & Location
Salary: $70 – $90 per year (Estimated)
Location: Edison, NJ
Recruiter / Company – Contact Information
Email: upadhyaymuskan085@gmail.com
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