Job ID: JOB_ID_1225
Role Overview
We are seeking a highly skilled and experienced Technical Writer specializing in API documentation to join our dynamic team. This role is pivotal in bridging the gap between complex engineering processes and user-facing documentation. As a Technical Writer, you will be responsible for creating high-quality, comprehensive documentation for our RESTful APIs, ensuring that developers—both internal and external—can seamlessly integrate and utilize our services. The ideal candidate possesses a deep understanding of the software development lifecycle and has a proven track record of documenting sophisticated technical systems. You will work in a fast-paced environment where accuracy and clarity are paramount to the success of our developer ecosystem.
Key Responsibilities
- Design, write, and maintain high-quality API reference documentation, including endpoint descriptions, request/response formats, and authentication protocols.
- Develop conceptual guides, tutorials, and ‘Getting Started’ manuals to help developers understand the value and implementation of our APIs.
- Collaborate closely with software engineers, product managers, and stakeholders to gather technical requirements and ensure documentation accuracy.
- Manage the documentation lifecycle using Git-based workflows (GitHub/GitLab) and automated documentation tools like Swagger or OpenAPI.
- Review and edit technical content produced by other team members to ensure consistency in voice, style, and formatting across all platforms.
- Stay updated with industry trends in API documentation and developer experience (DX) to continuously improve our documentation standards.
- Conduct usability testing on documentation to identify areas for improvement based on developer feedback and analytics.
- Maintain content versioning to reflect new features, deprecated functions, and major API updates.
Technical Qualifications
- 6-10 years of professional experience in technical writing, with at least 3-5 years focused specifically on API-specific documentation.
- Proficiency in documenting RESTful APIs and a solid understanding of JSON and XML data formats.
- Hands-on experience with tools such as Postman, Swagger, Stoplight, or Redoc for generating and testing documentation.
- Strong familiarity with Markdown and static site generators like Hugo, Jekyll, or Docusaurus.
- Experience working within an Agile development environment and using Jira or similar tools for task management.
- Basic understanding of at least one programming language (e.g., Python, Java, or JavaScript) to read code snippets and create relevant examples.
- Expertise in GitHub Enterprise for version control and collaborative writing workflows.
Soft Skills and Strategic Research
- Exceptional written and verbal communication skills, with the ability to explain complex technical concepts simply and concisely.
- Strong analytical skills and the ability to conduct strategic research into business domains to provide context for technical documentation.
- Proven ability to manage multiple projects simultaneously and meet tight deadlines in a fast-paced environment.
- A collaborative mindset with the ability to build strong relationships across cross-functional teams including engineering and product.
- Meticulous attention to detail in documentation review and editing to ensure zero errors in technical specifications.
Education and Experience
Candidates should hold a Bachelor’s degree in Technical Writing, Computer Science, English, or a related field. A portfolio of writing samples, particularly API documentation or developer guides, will be required during the interview process. Experience with GitHub Enterprise and collaboration tools is highly preferred. This position requires a candidate who is self-motivated and capable of working independently in a remote setting while maintaining high levels of productivity and communication with the broader team.
Compensation & Location
Salary: $125,000 – $175,000 per year
Location: Remote
Recruiter / Company – Contact Information
Recruiter / Employer: Avance Consulting Services
Email: anuroop.guda@avanceservices.us
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