Job ID: JOB_ID_8180
Job Overview
We are seeking an experienced Zoho Specialist to support a critical initiative focused on optimizing and enhancing the Zoho product suite implementation for the Office of Business & Entrepreneurship. This role will play a key part in analyzing the current environment, identifying gaps, and delivering scalable, standards-based solutions.
The ideal candidate will bring strong expertise in Zoho CRM and related modules, along with hands-on development experience using Deluge scripting and Java.
Key Responsibilities
- Assess the current Zoho implementation and define a strategic improvement roadmap.
- Design, develop, and implement Zoho solutions including:
- CRM customizations
- Workflows, APIs, and integrations
- Reports, dashboards, and UI layouts
- Collaborate with cross-functional teams (Marketing, IT, and stakeholders) to gather requirements and deliver solutions.
- Develop and execute testing plans for system enhancements and migrations.
- Troubleshoot issues and provide ongoing system support.
- Create and maintain technical documentation, processes, and best practices.
- Ensure solutions align with Zoho standards and are optimized for enterprise support.
Required Qualifications
- Bachelors degree in Information Systems, Computer Science, or related field (or equivalent experience).
- 8+ years of experience with Zoho product suite, including:
- Zoho CRM
- Zoho Campaigns
- Zoho Backstage
- Zoho Analytics
- 5+ years of experience with:
- Deluge scripting (Zoho development)
- Java-based development within Zoho environment
- XML development and integration standards
- Strong understanding of:
- System analysis and design
- Technical documentation
- Monitoring and reporting tools
- Enterprise application integrations (APIs, web services)
Project Details
- Enhance and stabilize existing Zoho implementation for business operations.
- Work closely with leadership to redesign workflows and improve system efficiency.
- Develop scalable processes, documentation, and governance for long-term success.
Special Requirements
Must be a current Wisconsin resident. Hybrid role with occasional on-site meetings required within Wisconsin. Interview Process: Zoom/Teams (45-60 mins, camera on).
Compensation & Location
Salary: $80,000 – $120,000 per year (Estimated)
Location: Madison, WI
Recruiter / Company – Contact Information
Recruiter / Employer: Client
Email: ali.agarwal@gvrinfotek.com
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