Job ID: 3181816
Role Overview: Identity and Access Management (IAM) Engineer
We are seeking a dedicated and skilled IAM Engineer to join our client, the State of Ohio, in a critical onsite role based in Columbus, OH. This position is essential for managing and securing identity and access for a vast workforce of over 110,000 accounts and an additional 8 million user accounts. The IAM Engineer will play a pivotal role in supporting mission-critical systems, resolving user management issues, and contributing to the design and development of robust identity solutions. This is a fantastic opportunity for an individual with an IT background, some programming or system administration experience, and a strong desire to specialize in IAM concepts and drive continuous improvement.
Key Responsibilities and Duties
- Manage and resolve user issues related to identity and access for a large-scale enterprise environment, handling an average ticket workload of over 100 identity issues per month.
- Provide comprehensive support to various state agencies concerning mission-critical systems and complex user management challenges.
- Design and develop innovative solutions for joiner/mover/leaver scenarios, ensuring seamless onboarding, role changes, and offboarding processes for both custom software and commercial off-the-shelf (COTS) solutions.
- Collaborate closely with the Office of Information Security and Privacy (OISP) on various security initiatives to enhance the overall security posture of the state’s IT infrastructure.
- Support and manage Privileged Access Management (PAM) systems, ensuring secure access for administrative accounts.
- Perform user ID management and provide comprehensive support for identity-related queries and issues.
- Process and manage bulk ID requests for updates, provisioning, and information retrieval efficiently.
- Configure and support Single Sign-On (SSO) solutions, ensuring a streamlined and secure authentication experience for users.
- Provide support and optimize Multi-Factor Authentication (MFA) implementations to strengthen security layers.
- Identify and implement automation opportunities within IAM processes to reduce manual effort and improve support efficiency.
- Contribute to the continuous improvement and adoption of IAM capabilities across the organization.
- Participate in in-person interviews at 30 East Broad Street, Columbus, Ohio, and work 100% onsite at the same address.
Required Skills and Qualifications
- Minimum of 2 years of experience with software administration, development, and/or systems support.
- Minimum of 2 years of experience handling user issues and trouble tickets in a professional IT environment.
- Familiarity with Identity and Access Management (IAM) concepts or a strong, demonstrable desire to learn and grow in this domain.
- Experience with scripting languages (e.g., PowerShell, Python) is highly desired.
- An IT background with a foundational understanding of networking, operating systems, and security principles.
- Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex identity-related issues.
- Excellent verbal and written communication skills, capable of interacting effectively with technical and non-technical stakeholders.
- Ability to work independently and as part of a team in a dynamic, fast-paced environment.
- Strong organizational skills and attention to detail, particularly when managing a high volume of tickets.
- Candidates must agree to complete an FBI fingerprint background check prior to starting the position.
- Ability to interview in-person at the specified Columbus, Ohio location.
This role offers a challenging yet rewarding environment for an IAM professional to contribute significantly to the security and operational efficiency of the State of Ohio’s IT systems. If you meet the qualifications and are eager to make an impact, we encourage you to apply.
Special Requirements
Selected candidate must complete an FBI fingerprint background prior to starting. In-person interview required at 30 East Broad Street, Columbus, Ohio.
Compensation & Location
Salary: $83,200 – $124,800 per year (Estimated)
Location: Columbus, OH
Recruiter / Company – Contact Information
Recruiter / Employer: Bigdata Consulting LLC
Email: ryan@bigdatadots.com
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