Job ID: JOB_ID_7782
Job Description:
The IT Consultant will serve as the primary Ohio Administrative Knowledge System (OAKS) interface between business owners, stakeholders, and Managed Services Vendors (MSV). The goal is to ensure OAKS HR/Payroll systems optimally support HR/Payroll operations. In this capacity, the HR/Payroll Systems Services Leader is accountable for MSV execution, service delivery, and overall performance across the project portfolio and daily operations.
- Proactively manages the business/customer relationship.
- Understands business priorities and the portfolio of business initiatives to effectively manage customer expectations and set OAKS priorities.
- Works with business stakeholders and MSV personnel to translate business requirements into system solutions, potentially leading to technical designs for enhancements, statements of work, and/or change order requests.
- Oversees requirements analysis and documentation.
- Coordinates the use of MSV discretionary hours for enhancements.
- Develops Requests for Proposals, Statements of Work, and Change Requests for procured project services.
- Provides relevant OAKS HR/Payroll systems support status reports.
- Communicates OAKS operational events, priorities, deadlines, and outages.
- Approves requests for enhancements to OAKS HR/Payroll system modules.
- Leads capacity planning and pipeline management.
- Reviews and approves production migrations.
- Acts as an escalation point to resolve serious HR/Payroll system issues.
- Leads, directs, and supervises the activities of a small team of information technology (IT) systems operations professionals who help maintain the suite of OAKS HR/Payroll systems (primarily composed of Oracle/PeopleSoft systems) supporting the HR/Payroll business needs of its state-wide customers.
- Gives direction to lower-level State and 1099 Contractor IT personnel working in coordination with the MSV to support OAKS systems and operations.
- Works with business stakeholders and MSV to help guide overall day-to-day HR/Payroll operations and schedules.
- Drives collaboration with key business, MSV, Security, and other critical technical stakeholder organizations in support of business/technology operations and issue resolution.
- Helps resolve system issues and ensures that service level agreements are met.
- Proactively identifies and implements service improvements in operational delivery processes.
- Acts as Project Manager for projects related to OAKS HR/Payroll system modules (e.g., payroll, benefits, human resources, performance management, time and attendance – UKG Kronos, Learning Management – Cornerstone, and Recruit – Cornerstone).
Requirements:
- 3 years of ERP project management, required.
- 3 years of PeopleSoft Human Capital Management 9.2 product experience (Human Resources, Benefits and Administration, ePerformance, Performance Management, Enrollment, Payroll/Compensation, Time Management, Job Data, Position Management, Queries/Reporting, Employee Data, Employee Notifications, Self-service), required.
- Application management/outsourcing experience (preferably onshore) in a leadership role, required.
- Excellent verbal and written communication skills in a large/complex organization experience, required.
- Experience with timekeeping systems such as Kronos, highly desired.
- Experience with document management systems such as OnBase, highly desired.
- Experience with hiring and learning management systems (Taleo experience is a plus), highly desired.
- Public sector experience, highly desired.
- Experience working with, or as part of, a Tier-One System Integrator firm providing PeopleSoft/Oracle professional services, highly desired.
- Ability to interface and resolve issues across all levels of an organization, highly desired.
- Upgrade and/or application patch, bundle, or image experience, highly desired.
- 4-year college degree, highly desired.
- Project Management Professional (PMP) certification, highly desired.
- PeopleSoft certification(s), highly desired.
- ITIL certification, highly desired.
Special Requirements
Local candidate only. Interview: On-site. Linkedin Must.
Compensation & Location
Salary: $70,000 – $120,000 per year (Estimated)
Location: Columbus, OH
Recruiter / Company – Contact Information
Recruiter / Employer: Ohio Department of Administrative Services
Email: tushar.kaushik@tekinspirations.com
Recruiter Notice:
To remove this job posting, please send an email from
tushar.kaushik@tekinspirations.com with the subject:
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